Order Processing Times

Orders are processed within 1–5 business days (Monday–Friday, excluding public holidays). During busy periods (e.g., Christmas, St. Patrick’s Day), processing times may be slightly longer. You will receive an email confirmation once your order has been dispatched.

Shipping Rates & Delivery Times

We ship from Ireland using trusted carriers such as An Post and reputable courier partners.

Ireland

Standard Delivery: 1–3 business days

Express Delivery (if available): 1–2 business days

United Kingdom

Standard Delivery: 3–7 business days

Customs delays may occur due to Brexit regulations.

European Union

Standard Delivery: 5–10 business days

United States & Canada

Standard Delivery: 7–14 business days

Rest of World

Standard Delivery: 10–20 business days

Note: Delivery times are estimates and may vary due to customs, weather, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on:

Destination

Order weight

Selected shipping method

Any promotional free‑shipping offers will be clearly displayed on the website.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

We cannot predict or control these fees.

Customs processing may delay delivery.

Order Tracking

Once your order ships, you will receive a tracking number (where available).
Some low‑cost international services may not include tracking.

Incorrect or Incomplete Addresses

Please ensure your shipping details are correct at checkout. Orders returned due to incorrect addresses may require additional shipping fees to resend.

Lost or Delayed Packages

If your package is significantly delayed or appears lost:

Contact us at [email protected]

We will work with the carrier to resolve the issue. Replacement or refund decisions are made on a case‑by‑case basis.

Returns Due to Non‑Collection

If a package is returned because it was not collected from a post office or delivery depot we can resend it once additional shipping costs are paid or alternatively, we can refund the order minus original shipping costs

Contact Us

Email: [email protected]